To help reduce wasted paper, we’ve taken returns online!
Simply follow the steps below to generate your pre-paid return label. When creating your return label, you’ll be directed to the carrier that best serves your local area.
1. To start your return, head to our returns portal here (you’ll need your order number handy).
2. Select what items you’d like to return and why. All feedback is good feedback!
3. Re pack your order, as it arrived.
4. Print your return label and attach to the outside of your parcel.
5. Place your packing slip inside the parcel (This helps us process your return smoothly)
6. Done! Your parcel is now ready to be taken to your chosen drop-off point, which you can find here
If at any point you need help then please send us an email at firstname.lastname@example.org or use our live chat feature.