If you wish to return an item bought from our website, please visit our RETURNS PORTAL
Returned orders are eligible for a full refund if the returned order meets the following criteria:
(a) we receive the returned product within 30 days following the date of delivery of the product;
(b) The returned product is unused, (we understand you may have tried it on once or twice) in its original packaging, with any labels still attached, and otherwise in a condition enabling us to sell the product as new.
*Outlet returns are at the customers cost.
*Free U.K. Returns are not valid for cases or accessoriesÂ
*Returns are not available on customised glasses - this includes prescription lenses, polarised lenses and blue light lenses