We offer free 30 day UK returns on some products purchased on the website
Please contact us at hello@taylor-morris.com with your order number, delivery address and contact number to receive a free returns slip.
You are eligible for a refund if your return meets the following criteria:
(a) we receive the returned product within 30 days following the date of delivery of the product;
(b) the returned product is unused, in its original packaging, with any labels still attached, and otherwise in a condition enabling us to sell the product as new;
(c) For Sun 2020 frames please follow the re packing diagram in 'correct packaging', frames not packed in this way become damaged and therefore not valid returns.
*Free U.K. Returns are not valid on frames purchased in the Outlet. You are responsible for the cost of returning outlet frames.
*Please note: No returns or exchanges are available on our Chelsea Cats Eye or Vivien models
*Free U.K. Returns are not valid for cases or accessories
*Please note: Returns are not available on customised glasses - this includes prescription lenses, polarised lenses and blue light lenses