All international orders come with a 30-day return on any product purchased on the website. Please send all international returns to the following address:
Taylor Morris London, 74 Golborne Road, W10 5PS, London, United Kingdom
Once returned you can either request a refund or exchange. Exchanges use the same system, once the product is received by Taylor Morris will send you a payment link for any outstanding amount. Or refund as appropriate.
Returned orders are eligible for a refund if the returned order meets the following criteria:
(a) We receive the returned product within 30 days following the date of delivery of the product;
(b) The returned product is unused, in its original unopened packaging, with any labels still attached, and otherwise in a condition enabling us to sell the product as new;
(c) Taylor Morris London LTD is not liable for any duties or taxes on items returned from outside the U.K. In cases where duties and taxes are received, we will ask for them to be charged to the sender.
(d) Your order is not a frame with a prescription or customised.